Valley City Holiday is an independent taxi and airport transfer service operated by Sunil Kumar. We provide one-way, outstation, local taxi, and airport transfer services across Rajkot, Hirasar Airport, and Gujarat.
Privacy Policy
Welcome to ValleyCityHoliday. We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website or book our taxi services.
1. Information We Collect
When you contact us or book a taxi, we may collect:
- Full Name
- Mobile Number
- Email Address (if provided)
- Pickup & Drop Locations
- Travel Date & Time
- Booking Preferences
- Any additional information you voluntarily provide
We may also automatically collect basic technical information such as:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Date & Time of Visit
2. How We Use Your Information
Your information is used to:
- Process taxi bookings
- Confirm reservations
- Provide customer support
- Contact you regarding your booking
- Improve our website and services
- Prevent fraud and misuse
- Comply with legal obligations
3. Cookies
Our website may use cookies to improve your browsing experience, remember preferences, analyze website traffic, and enhance overall website performance.
You may disable cookies through your browser settings if you prefer.
4. Information Sharing
We do not sell or rent your personal information.
We may share your information only when necessary with:
- Drivers assigned to your booking
- Service providers assisting with our operations
- Government authorities when legally required
5. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, or misuse.
While we strive to protect your data, no internet transmission or electronic storage system can be guaranteed to be completely secure.
6. Third-Party Services
Our website may contain links to third-party websites or payment services.
We are not responsible for the privacy practices or content of third-party websites.
7. Data Retention
We retain personal information only as long as necessary for booking management, customer support, legal compliance, and legitimate business purposes.
8. Your Rights
Depending on applicable laws, you may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal data (where legally permitted)
- Contact us regarding privacy-related concerns
9. Children’s Privacy
Our services are not intended for children under 18 years of age.
We do not knowingly collect personal information from children.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will always be published on this page with the revised effective date.
11. Contact Information
Business Name: ValleyCityHoliday
Operated By: Sunil Kumar
Business Type: Taxi & Airport Transfer Service
Service Area: Rajkot, Hirasar Airport & Across Gujarat
Phone: +91-7439686114
Email: support@valleycityholiday.com
Office Address: Rajkot, Gujarat, India